DELIVERY AND PICK UP *MUST READ*
What You Need to Know
Our goal is to ensure your Plant arrives safe and healthy.
​
We accept E-transfer and Credit Card. If you would like to pay via E-transfer please email info@yycplantdelivery.com with your order number. If choosing to pay by E-Transfer, you must submit it right after order is placed. If an E-Transfer is NOT received within 30 minutes of your placed order, we will not fulfill your order.
​
You can select to Pick Up at one of Our Locations or select a Delivery time that works for you at checkout. For more information on specific routes and restrictions, please click here.
For all Pick up locations and times, please click here.
Free delivery will automatically apply to all qualifying orders over $50.00 before taxes within Calgary and Free delivery to all qualifying orders over $60.00 for Calgary Surrounding Areas. (High River, Okotoks, Airdrie, Cochrane, Langdon, Strathmore and Chestermere).
​
For all orders under $50.00, there will be a delivery charge of $15.00 applied to the total amount for Calgary Orders. For all orders under $60.00, there will be a delivery charge of $20.00 for all Calgary Surrounding Areas (High River, Okotoks, Langdon, Chestermere, Strathmore and Cochrane).
We do not offer Delivery for rural areas and your order will be cancelled/refunded.
For suite, apartment or condos deliveries please ensure to add your unit # in the delivery address details under add a note. For more information, please click here.
​
Please ensure to select the proper delivery route for your area. Any errors to delivery route may result in your order not being delivered or moved to the next delivery route available.
​
Combine to order is when you have multiple purchases that have not been delivered or picked up. You can select this option to have your order grouped together. At the time of your combine to order option, you will need to add the confirmation number of your previous confirmed order in the "add a note" section before you check out. For more information, please click here.
​
For refunds/returns, please see our FAQ.
​
*Any special instructions, please add a note.